VAS Engineer 2022
Riyadh, Saudi Arabia
§ Operation and maintenance of Tibco nodes
§ Operation and maintenance of vordel
§ Operation and maintenance of GTM (checks the application pools , and move the traffic to DR or Malaz (traffic distribution)
§ Management Tibco hawk rules for monitoring
§ Operation and maintenance of iproces BPM tool for marketing
§ Taking care of daily system checks
§ Resolution of complaints raised by CC and noc teams
§ Follow-up with second line for open cases with pdu
§ Execution of activities for provided solution by second line for raised cases
§ Follow-up with hardware vendor for hardware failure till fix
§ LLD review and PAT execution with projects for new projects related to tibco ,vordel , BPM
§ Google traffic scrips from/To settlement/exception files SDF to google .
§ Boku traffic scrips from/TO settlement/exception files from SDF to Boku
§ Check the attach offer issue at FO in case the offer is not attach .
§ Check FO timeout issue in case there is timeout from FO
§ Deploy new services through Tibco administrator.
§ Deploy the required fix for the issue raised to L2 .
§ infrastructures in DR (CPU ,Memory ,HOST ,VMS,and cloud nodes)
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