·1 to 3 years’ experience on
handling/troubleshooting transmission nodes.
·Cisco and Ericsson certification for IP network is preferable.
·Knowledge of IP, static and dynamic routing
protocols.
·Knowledge in HP/Cisco switches or routers is a plus
(e.g. 5930-32QSFP+ Switch, HP 6125XLG Blade Switch, Brocade 16Gb/16c SAN, Cisco
Catalyst 4500es8).
·Knowledge in Ericsson Core, access and charging
system IP connectivity troubleshooting skills is a plus.
·Cloud and virtualization knowledge and experience
will be added advantage.
·Telecom Experience is a plus.
·Script understanding and writing is a plus.
·Working in 24/5 shifts.
·Working on-call in weekends when required.
Detail Job
description
·E-to-E 2nd level troubleshooting over IP Network
oRouters
oL3 switches
oL2 Switches
oL2 Transmission Nodes
oMPLS (coordination
with third party)
·Node Acceptance
·Configuration management
·Problem Management
·Working in 24/5 shifts
·Working on-call in weekends when required
·2nd line troubleshooting for transmission related
outages and degraded issues on the below Equipment’s/ Systems using STC Trouble
Tickets System (RTTS):
oTN 2p, 6p, 20p (R5)
oML6600
oSIU (Site integration
unit)/TCU
oR6000
oSP310/SP210/SP110
oPT/ML6352
·Daily work includes using following Ericsson NMS
(ENMs, So EM)
·Support and guide NFM/FO-TX on troubleshooting for
Trouble Tickets related to Transmission.
·Support other team for their E-to-E troubleshooting
(BO-Access, TNOC/SDH, GPON, Cisco)
·Follow up with design team for the transmission
design issues (MW/LB/DCN, SDH/CWO, IPMPLS, and GPON).
·Generate MW performance report and MW
utilization reports through ENMTx if required and take the necessary actions.
·Attend Transmission committees for investigation
and analysis purposes.
·MDT/TCN approval and verifications for transmission
activities.
·Audit transmission network when required.
·Opening/Follow up CSR’s with 3rd line support when
required.
·Configure and install
various network devices and services (e.g., routers, switches)
·Perform network
maintenance and system upgrades including service packs, patches, hot fixes and
configuration change
Personal
·Strong attention to
detail and sensitivity of business requirements.
·Able to understand
customer and customer’s requirements.
·Highly responsible and
accountable for self-actions.
·Identify competence
gaps and take initiative to resolve.
·Lead and coach
colleagues where possible.
·Reliability and strong
organizational skills are a must.
·Able to work flexible
hours and cope up with business requirements
·Self- motivated and
ability to work under pressure, good interpersonal skills
·Strong communication
skills required/Written and verbal
·Ability to prioritize
multiple tasks to completion.
·Ability to work
independently and complete tasks successfully.
·Flexibility and
adaptability in ever changing environments and priorities.
Exhibiting initiative
in achieving organizational goals and objectives