Packet Core Management Service Optimization Engineer 2022

Riyadh, Saudi Arabia

Job Description:

·        Customer support request (CSR) investigation follow up and coordination.

·        Analyze problems and identify suitable solution to these problems.

·        Working on complex troubleshooting, using support tools and according to global support processes and procedures.

·        Developing and maintaining relationships with Customer.

·        Actively engage in communication with other engineers for the purpose of knowledge sharing.

Requirements :
·        Min. Bachelor’s Degree in Engineering or equivalent

·        Domain experience: (Packet core) at least 5 years.

·        Very good knowledge of Ericsson Packet Core nodes, SGSN-MME, GGSN, EPC, vEPC

·        Good Understanding of Packet Core surrounding Nodes (Like IMS, OCC, Charging Nodes)

·        Good knowledge of SAPC (Policy server) , IPWorks (DNS)

·        Familiar with virtualization and the Cloud Systems

·        Excellent IP background

·        Negotiation & argumentation skills

·        Planning & organizing skills

·        Delivering results & meeting customer expectations

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