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Local Support Services ( IT ) Saudi National

Ericsson

Riyadh, Saudi Arabia

Salary : 12000-14000 SAR
 
Saudi Nationals
years of experience: 2-4 years 


Job description: 
Must: BSc in Computer related degree (not diploma or technician) 
Basic networking skills – windows troubleshooting – office troubleshooting – applications handling 
o Will work as a local support engineer for employees, how to, helping in process and ordering
o Local contact for remote support team 
o Install Windows and 
Knows Server rooms setup passive and active components, cooling, ups and power …etc
o Local hands and eyes for the remote NOC and operations team 
o Install and rack hardware, backup tapes, patch cabling
o Server room checks  
Programming skills (specially Microsoft SharePoint) and automation 
o Power Automation and Power Bi, Forms , macros and scripts 
o Automating email requests to SharePoint 
Lead a team, lead troubleshooting calls
o Outage calls with remote team 
o Troubleshooting calls with remote team 
Problem solver
Self-driven
Good communication, English and Presentable