IP/Transmission BO Engineer 2022

Mandatory (Essentials, A Must)

 

·        7 years IP Experience

o   SSR/SE or Cisco

o   Routing and Switching

o   MPLS

o   OSPF

o   BGP

o   QoS

o   VRRP

o   BFD

·        5 years 2nd line support / TAC is a must

·        Cisco and Ericsson certification for IP network is preferable.

·        Strong knowledge of IP, static and dynamic routing protocols

·        Experience in HP switches or routers (e.g. 5930-32QSFP+ Switch, HP 6125XLG Blade Switch, Brocade 16Gb/16c SAN)

·        Ericsson Core, access and charging system IP connectivity troubleshooting skills and knowledge is preferable

·        Cloud and virtualization knowledge and experience will be added advantage

·        Tranmission Experience is a plus (e.g. TN, MW, SP, PT, XPIC, SDH nodes, DWDM)

·        Telecom Experience is a plus

·        Script understanding and writing is a plus

·        Working in 24/5 shifts

·        Working on-call in weekends when required

 

 

 

Detail Job description

 

·        E-to-E 2nd level troubleshooting over IP Network

o   Routers

o   L3 switches

o   L2 Switches

o   L2 Transmission Nodes

o   MPLS (coordination with third party)

 

·        Node Acceptance

·        Configuration management

·        Problem Management

·        Working in 24/5 shifts

·        Working on-call in weekends when required

·        2nd line troubleshooting for transmission related outages and degraded issues on the below Equipment’s/ Systems using STC Trouble Tickets System (RTTS):

o   TN 2p, 6p, 20p (R5)

o   ML6600

o   SIU (Site integration unit)/TCU

o   R6000

o   SP310/SP210/SP110

o   PT/ML6352

·        Daily work includes using following Ericsson NMS (ENMs, So EM)

·        Support and guide NFM/FO-TX on troubleshooting for Trouble Tickets related to Transmission.

·        Support other team for their E-to-E troubleshooting (BO-Access, TNOC/SDH, GPON, Cisco)

·        Follow up with design team for the transmission design issues (MW/LB/DCN, SDH/CWO, IPMPLS, and GPON).

·        Generate MW performance report and MW utilization reports through SO-EM if required and take the necessary actions.

·        Attend Transmission committees for investigation and analysis purposes.

·        MDT/TCN approval and verifications for transmission activities.

·        Audit transmission network when required.

·        Opening/Follow up CSR’s with 3rd line support when required.

·        Configure and install various network devices and services (e.g., routers, switches)

·        Perform network maintenance and system upgrades including service packs, patches, hot fixes and configuration change

Personal

·        Strong attention to detail and sensitivity of business requirements.

·        Able to understand customer and customer’s requirements.

·        Highly responsible and accountable for self-actions.

·        Identify competence gaps and take initiative to resolve.

·        Lead and coach colleagues where possible.

·        Reliability and strong organizational skills are a must.

·        Able to work flexible hours and cope up with business requirements

·        Self- motivated and ability to work under pressure, good interpersonal skills

·        Strong communication skills required/Written and verbal

·        Ability to prioritize multiple tasks to completion.

·        Ability to work independently and complete tasks successfully.

·        Flexibility and adaptability in ever changing environments and priorities.

·        Exhibiting initiative in achieving organizational goals and objectives.

·        Must have consultative skills and be ready to share knowledge.

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